Mohammad Reza Farzin; Mahmoud Hassan Pour; Seyed Mojtaba Mahmoud Zadeh; Ali Arab Mazar Yazdi
Abstract
The analysis of the quality of the business environment and tourism entrepreneurship is one of the most important preconditions for improving the tourism business environment. In this regard, the new institutional economy, which focuses on the institutional environment, interprets the relations of tourist ...
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The analysis of the quality of the business environment and tourism entrepreneurship is one of the most important preconditions for improving the tourism business environment. In this regard, the new institutional economy, which focuses on the institutional environment, interprets the relations of tourist actors, which undeniable influence of government, laws and governance structure is undeniable. In this research, an explanation of the factors influencing the institutional environment of the tourism sector has been attempted with the concept of institutionalism and a qualitative approach (thematic analysis). Therefore, through in-depth interviews with 24 economic and tourism experts, institutional factors affecting the business environment and tourism entrepreneurship were identified and explained. The results of the research identified three main themes: the legal system, government policies and science and technology with their sub-themes, It was identified that the business environment of tourism is affected by them and the management and organization...
Mehdi Karobi; zeinab amiri
Abstract
Incoming tour guides’ performance as cultural representatives and line workers is very important in cross-cultural interactions. The purpose of this research is to identify and Prioritize effective characteristics on performance of incoming tour guides from the perspective of foreign tourists. ...
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Incoming tour guides’ performance as cultural representatives and line workers is very important in cross-cultural interactions. The purpose of this research is to identify and Prioritize effective characteristics on performance of incoming tour guides from the perspective of foreign tourists. This is an applied research and in terms of the data collection method, it is descriptive-survey. The statistical population of this study included all foreign tourists on guided tours in the period of April to July 2015 in Tehran. A sample of 385 people was obtained using Cochran's formula. Of these, 328 tourists responded to the questionnaire. For data analysis, Friedman test, confirmatory factor analysis, SPSS, and LISREL software have been used. The results show from the foreign tourists’ perspective, priorities of professional and specialized characteristics is higher than individual characteristics and behaviors on the performance of incoming tour guides.
